A crisis is a serious disruption of an individual's baseline level of functioning, such that his or her usual coping mechanisms are inadequate to restore equilibrium. At such time, an individual's normal coping responses are insufficient to resolve the situation, resulting in a marked increase of anxiety, tension and agitation, or depression and defeat. It is an emotionally significant event in which there may be a turning point for better or worse.  A crisis may be a turning point in our life, and successful crisis resolution can lead to psychological growth and increased competence.

The Crisis Response program is available to residents of the City of Kawartha Lakes who are 16 years of age or older. There is no charge for this service.

How can I access crisis help?

Crisis Assessments and Counselling
Comprehensive assessments and short-term individual counselling sessions are available through Community Counselling Services at the Hospital. For more information, please call 705-878-8900.

Crisis Triage
Comprehensive assessments and short-term follow-up group sessions (held twice per week) are available through the Mental Health Day Program. For more information, please call 705-328-6064.

Mental Health Triage in Emergency
This is for individuals who are seriously ill and may require admission to the Mental Health Inpatient Unit.

Four County Crisis Service
Provides telephone and mobile outreach and short-term case management. For more information, please call 1-866-95-9933 or 705-745-6484.

The Ross Memorial Mental Health Program works in partnership with the Four County Crisis Service.

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