Ross Memorial Hospital - Kawartha Lakes
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Patient Bill of Rights

At RMH, we are committed to providing exceptional care. We want your hospital stay to be a positive experience. That is why we created our Patient Bill of Rights following several months of consultation with patients, visitors, physicians, staff, community partners and the general public.

A Patient Bill of Rights outlines what patients can expect of their healthcare providers, and in turn, what the healthcare team expects of them. By setting out these obligations and expectations in a clear list, it's hoped that our patients will have a more positive experience during their hospital stay. At the same time, they will learn how they can play a greater role in their own care, and help the healthcare team provide the best care possible. 

As your healthcare team, we will:

As patients, family members and support people, we will: 

You are a partner in your health care. Your participation is important.

Please feel free to discuss any concerns you may have with your care team or unit manager. 

Click here to download a pdf version of our Patient Bill of Rights